What Mozrest syncs
Once connected, Mozrest keeps your reservation system and Oracle Simphony POS in sync automatically.
Reservations to POS
When a reservation is created in your reservation system, Mozrest creates a POS order with:
| Detail | Synced |
|---|---|
| Guest name | Yes |
| Party size | Yes |
| Table assignment | Yes |
| Reservation time | Yes |
| Guest email / phone | Yes (if available) |
| Special requests | Yes (if available) |
| Prepayment / deposit | Yes (if applicable) |
Order updates from POS
| Event | What happens |
|---|---|
| Order opened | Status updated in reservation system |
| Items added | Order details synced |
| Payment received | Payment status updated |
| Order closed | Reservation marked as completed |
| No-show / cancelled | Status updated accordingly |
Walk-in detection
Orders created directly on the POS are detected every 60 seconds and can be matched to existing reservations.
Multiple locations
Each Oracle Simphony location is connected independently. To add another location, repeat the setup with a new link.